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Questions, answered

Everything about custom orders, materials, delivery, and how ShilpSmith works.

What is ShilpSmith?

ShilpSmith is a 3D printing studio in Bareilly, Uttar Pradesh, India that creates personalized gifts, aesthetic home decor, functional accessories, educational models, and one-of-a-kind custom pieces. Every product is designed digitally and 3D-printed on demand, so you get made-to-order items rather than mass-produced stock.

Where is ShilpSmith located? Is there a 3D printing service in Bareilly?

ShilpSmith is a 3D printing studio based in Bareilly, Uttar Pradesh. Every piece is designed, printed, finished and quality-checked in the Bareilly studio, and customers in Bareilly can talk directly to the maker on WhatsApp or by phone about custom work. ShilpSmith also ships across India.

Do you make custom 3D printed products, and how does it work?

Yes — custom work is at the core of what ShilpSmith does. You share a reference photo, a sketch, or a rough idea over WhatsApp; our team turns it into a 3D model and shows you a preview before printing; then we print it and deliver it once you approve. The design consultation is free and no deposit is required to start.

What kinds of products can I order?

ShilpSmith offers personalized gifts, aesthetic decor, functional accessories, educational models, and fully custom commissions. If you can describe or sketch it, we can usually design and 3D print it for you.

How do I place a custom order?

To start a custom order with ShilpSmith, message us on WhatsApp with your idea, photo, or sketch. We build the 3D model, share a preview for your approval, and then print and ship it. You can also browse and buy ready-made products directly on the ShilpSmith website.

What materials do you print with?

ShilpSmith prints mainly with PLA and PETG. PLA is a plant-based filament with an excellent finish, and PETG is chosen where a piece needs extra strength or heat resistance — which matters for Indian summers. The material is picked per product based on how it will be used, and you can ask us on WhatsApp which one a specific item uses.

How long does delivery take, and where do you ship?

ShilpSmith ships across India. Most standard pieces are printed and dispatched within 1–3 business days of order confirmation, and delivery usually takes another 3–7 business days depending on your location. Fully custom commissions can take a little longer depending on design complexity, and we confirm the timeline with you before printing.

Can I personalize a product with names, colors, or sizes?

Yes. ShilpSmith products can be personalized — you can add names or engraving, choose colors, and adjust measurements on customizable items. The available options are shown on each product, and for anything more specific you can request it over WhatsApp.

What payment options are available?

Your available payment options are shown at checkout on the ShilpSmith website, and you can also confirm your order with our team over WhatsApp.

Do you take bulk or corporate gifting orders?

Since every ShilpSmith piece is made to order, we can take on bulk and corporate gifting requests. Message us on WhatsApp with your quantity and timeline and we'll help you plan it.